PRIVACY POLICY
Alta Tierra Digital ("Alta Tierra Digital," "ATD," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we may collect, use, disclose, retain, and protect information when you visit altatierradigital.com, submit a form, join an ATD waitlist, communicate with us, request information, or otherwise interact with Alta Tierra Digital.
This Privacy Policy applies to the ATD public website and related pre-launch communications. Customer systems, beta programs, paid ATD Platform services, and other specialized services may be governed by additional privacy notices, agreements, or data-processing terms.
1. Information We May Collect
Depending on how you interact with ATD, we may collect information you voluntarily provide, including:
- Name
- Email address
- Business or company name
- Job title or business role
- Business contact information
- Information about your business, workflow, or operational needs
- Information submitted through contact, inquiry, waitlist, or early-access forms
- Communications, questions, comments, and feedback
- Information you provide when requesting support or communicating directly with ATD
Please do not submit passwords, payment credentials, Social Security numbers, protected health information, highly sensitive personal information, or other confidential information through a general website contact form unless ATD specifically requests it through an approved secure process.
2. Information Collected Automatically
When you visit the ATD website, certain technical information may be collected automatically by our website, hosting environment, security tools, analytics providers, or other service providers.
This information may include:
- Internet Protocol (IP) address
- Browser type
- Device type
- Operating system
- Referring website or page
- Pages visited
- Approximate date and time of access
- Website interaction and performance information
- Error, security, and diagnostic information
ATD may use this information to operate, maintain, secure, troubleshoot, and improve the website.
3. Cookies and Similar Technologies
ATD may use cookies or similar technologies that are necessary for website functionality, security, performance, preferences, or analytics.
If ATD later uses additional advertising, analytics, or tracking technologies that require notice or consent under applicable law, ATD will update its disclosures and provide appropriate controls where required.
Browser settings may allow you to block or delete certain cookies. Disabling necessary technologies may affect website functionality.
4. How We May Use Information
ATD may use information for legitimate business purposes, including to:
- Operate and maintain the ATD website
- Respond to questions and inquiries
- Review business needs submitted through ATD forms
- Manage waitlist and early-access registrations
- Send requested information and service-related communications
- Send ATD development, product, or launch updates where appropriate
- Develop and improve ATD products, systems, and customer experiences
- Evaluate website performance
- Maintain security and prevent abuse
- Diagnose technical problems
- Maintain business records
- Protect ATD, its users, and its systems
- Comply with applicable laws and legal obligations
- Establish, exercise, or defend legal rights
ATD does not use information simply because it is available. We aim to use information for a defined business or operational purpose.
5. AI and Automated Systems
ATD develops and uses AI-enabled and automated technology.
Information submitted to ATD may, where appropriate, be processed using approved software, automation, AI, hosting, communications, or infrastructure providers to assist with activities such as organizing inquiries, routing information, preparing draft responses, analyzing business requests, or operating ATD systems.
ATD does not represent that every website interaction is handled entirely by AI or entirely by a human.
Where human judgment is appropriate, ATD may use human review.
Customer data processed through future ATD Platform services may be subject to additional contractual privacy, security, and data-processing terms.
6. Service Providers and Third Parties
ATD may use third-party providers to support business operations, including providers of:
- Website hosting
- Cloud infrastructure
- Databases
- Email services
- Workflow automation
- AI technology
- Analytics
- Security and monitoring
- Customer communications
- Business software
- Other technical infrastructure
These providers may process information on ATD's behalf or as necessary to provide their services.
ATD may also disclose information when reasonably necessary to:
- Comply with applicable law, regulation, court order, or legal process
- Respond to lawful governmental requests
- Investigate suspected fraud, misuse, or security incidents
- Protect ATD's rights, property, systems, customers, or users
- Facilitate a legitimate business transaction such as a merger, acquisition, restructuring, financing, or sale of assets, subject to applicable legal requirements
7. Sale, Sharing, and Targeted Advertising
ATD is not currently designed as a data-broker business.
If ATD's practices later include selling personal data, sharing personal data for targeted advertising, or engaging in another activity that triggers consumer opt-out rights under applicable law, ATD will provide the required disclosures and mechanisms.
ATD will update this Privacy Policy if its data practices materially change.
8. Data Retention
ATD may retain personal information for as long as reasonably necessary to:
- Respond to inquiries
- Maintain business records
- Operate ATD services
- Support product development
- Fulfill the purpose for which information was collected
- Maintain security and prevent abuse
- Resolve disputes
- Enforce agreements
- Meet legal, accounting, regulatory, or operational requirements
Retention periods may vary depending on the type of information and the reason it is being maintained.
When information is no longer reasonably required, ATD may delete, anonymize, or otherwise dispose of it as appropriate.
9. Data Security
ATD uses administrative, technical, and organizational safeguards designed to protect information appropriate to the nature of the data and the systems involved.
These safeguards may include, where appropriate:
- Access controls
- Authentication and authorization
- Credential management
- Restricted permissions
- Secure transmission
- Logging and monitoring
- Input validation
- Infrastructure and application security controls
- Backup and recovery practices
However, no website, communication method, database, cloud service, or information system can be guaranteed to be completely secure.
ATD therefore does not promise that unauthorized access, loss, misuse, or disclosure can never occur.
10. Your Choices and Communications
You may choose not to submit information through the website.
If you receive promotional email communications from ATD, you may use the unsubscribe mechanism provided in the communication or contact ATD to request that promotional messages stop.
ATD may still send non-promotional communications when appropriate, including communications relating to an inquiry, request, service, transaction, security matter, or legal obligation.
11. Privacy Rights
Depending on where you live and whether a particular privacy law applies to ATD's activities, you may have rights concerning your personal information.
These may include rights to request:
- Confirmation regarding whether personal data is being processed
- Access to certain personal data
- Correction of inaccurate personal data
- Deletion of certain personal data
- A copy or portable version of certain personal data
- Opt-out of certain uses of personal data where applicable
- Appeal of certain privacy-request decisions where required by law
Not every right applies in every circumstance.
ATD may need to verify your identity before fulfilling a request and may deny or limit requests where permitted or required by law.
To submit a privacy request, contact: support@altatierradigital.com
Please include enough information for ATD to understand and appropriately respond to your request.
12. Texas Privacy Rights
Texas residents may have rights under the Texas Data Privacy and Security Act where that law applies to ATD and the processing involved.
Eligible requests may include access, correction, deletion, portability, and certain opt-out rights as provided by applicable Texas law.
Requests may be submitted to: support@altatierradigital.com
ATD will evaluate requests under the laws applicable to the particular request and ATD's operations at that time.
13. Children's Privacy
The ATD website and services are intended for businesses and adults and are not directed to children under 13.
ATD does not knowingly seek to collect personal information from children under 13 through its general business website.
If ATD becomes aware that information from a child was submitted inappropriately, ATD may take reasonable steps to delete it.
14. Third-Party Websites and Services
The ATD website may contain links to third-party websites, applications, software, or services.
ATD does not control the privacy practices of independent third parties.
Your interaction with a third-party service is subject to that provider's own policies and terms.
15. Business and Customer Data
Information processed through an ATD customer system may be subject to separate:
- Customer agreements
- Platform terms
- Statements of work
- Beta agreements
- Confidentiality obligations
- Security requirements
- Data-processing agreements
- Industry-specific requirements
This public Privacy Policy does not replace those agreements.
16. International Users
ATD is based in Texas, United States.
If you access the website from another country, information may be processed in the United States or other locations where ATD's approved providers operate, subject to applicable law.
17. Changes to This Privacy Policy
ATD may revise this Privacy Policy as its website, technology, services, legal obligations, or business practices change.
When material changes are made, ATD will update the Last Updated date above and may provide additional notice when appropriate.
Continued use of the website after an updated Privacy Policy becomes effective is subject to the revised policy.
18. Contact Alta Tierra Digital
Questions about this Privacy Policy or ATD privacy practices may be directed to:
Alta Tierra Digital
P.O. Box 200013
Austin, TX 78759
United States
Email: support@altatierradigital.com
Website: altatierradigital.com