TERMS & CONDITIONS
Welcome to Alta Tierra Digital.
These Terms & Conditions ("Terms") govern your access to and use of altatierradigital.com, ATD website content, contact and inquiry forms, waitlists, early-access communications, and other public website features provided by Alta Tierra Digital ("ATD," "Alta Tierra Digital," "we," "us," or "our").
Please read these Terms carefully.
By accessing or using the ATD website, you agree to these Terms. If you do not agree, do not use the website.
1. ATD's Current Development Status
Alta Tierra Digital is developing AI-powered automation and operational technology.
Certain ATD Platform capabilities, ATD Engines, integrations, features, pricing structures, security functionality, and other services described on the website may be:
- Available
- In development
- Planned
- Limited to beta or early access
- Subject to change before general availability
Website descriptions of developing or planned capabilities are provided for informational purposes and do not create a guarantee that a particular feature will launch, remain available, operate in a particular manner, or be included in a particular plan.
2. Website Information Is Not a Service Contract
Information on the ATD website is provided to explain ATD, its developing technology, potential use cases, general capabilities, and planned services.
The website does not by itself create:
- A customer relationship
- A professional-services engagement
- A platform subscription
- A software license
- A service-level agreement
- A guarantee of availability
- A guarantee of project acceptance
- A guarantee of a quoted price
- A guarantee that ATD can automate a particular business process
Paid services require a separate approved proposal, order, agreement, scope of work, subscription, or other written authorization from ATD.
3. Pricing and Availability
Any pricing displayed on the website may be described as starting pricing, planned pricing, or current pricing and may depend on:
- Project scope
- Required integrations
- Workflow complexity
- Platform usage
- AI usage
- Users
- Support requirements
- Third-party services
- Security or compliance requirements
- Technical risk
- Other customer-specific requirements
Unless expressly stated otherwise in a signed agreement, website pricing does not constitute a binding quote.
Pricing, capacity, features, and availability may change.
4. ATD Studio and ATD Platform Are Different Services
Where applicable, ATD may separately charge for:
ATD Studio
Implementation, discovery, configuration, system design, testing, deployment, documentation, or other approved project work.
ATD Platform
Continued access to and operation of an approved ATD system within the users, workflows, integrations, usage, support, and other capacity included in the applicable plan or agreement.
A recurring ATD Platform payment does not automatically include unlimited:
- Development
- Revisions
- Consulting
- AI usage
- Voice usage
- Media generation
- Integrations
- Workflows
- Support
- Custom features
- Engineering work
Final inclusions are determined by the applicable customer agreement.
5. Waitlist and Early Access
Joining an ATD waitlist does not constitute a purchase, reservation, guarantee of service, or guarantee of any particular launch date.
Waitlist participants may receive:
- Development updates
- Launch information
- Beta opportunities
- Early-access information
- Product announcements
- Other ATD communications
ATD may change, postpone, limit, or discontinue a waitlist, beta program, early-access program, or planned offering.
6. Contact and Inquiry Forms
Submitting an inquiry to ATD does not obligate ATD to accept a project or provide a service.
Information submitted through a general website form should not contain passwords, payment credentials, Social Security numbers, protected health information, confidential trade secrets, or other highly sensitive information unless ATD has specifically provided an approved secure process for that information.
7. No Professional Advice
ATD provides technology, automation, operational systems, and related business services.
Unless ATD expressly agrees otherwise in writing, information provided through the public website is not:
- Legal advice
- Medical advice
- Financial advice
- Tax advice
- Accounting advice
- Regulatory advice
- Professional licensing advice
Customers remain responsible for obtaining appropriate professional advice where required.
8. AI and Automated Technology
ATD may develop or use artificial intelligence and automated systems to support certain services and business processes.
AI-generated or automated outputs may be incomplete, incorrect, outdated, or inappropriate for a particular use.
ATD does not represent that AI should replace qualified human judgment in every situation.
Users and customers remain responsible for reviewing consequential decisions and for complying with legal, regulatory, professional, contractual, and industry obligations applicable to their activities.
9. No Guarantee of Automation Suitability
Not every business process should be automated.
ATD may determine that:
- A process should remain manual
- Human approval is appropriate
- Additional information is required
- A requested automation presents unacceptable technical or operational risk
- An integration is unsupported
- A project requires a different scope or service level
- ATD is not the appropriate provider for a particular request
ATD reserves the right to decline work or recommend a different approach.
10. Third-Party Services
ATD systems may interact with third-party services such as:
- AI providers
- Cloud services
- Databases
- Email providers
- Communications platforms
- CRM systems
- Workflow technologies
- APIs
- Business applications
- Other software or infrastructure
Third-party products and services are governed by their own terms, pricing, availability, privacy practices, and technical limitations.
ATD does not control independent third-party services and cannot guarantee that they will remain available or unchanged.
A third party's failure, outage, modification, pricing change, API change, or discontinuation may affect an ATD-related system.
11. Intellectual Property
Unless otherwise stated, the ATD website and its original content, branding, visual systems, designs, text, graphics, logos, software, documentation, ATD Engine concepts, business materials, and other proprietary materials are owned by or licensed to Alta Tierra Digital and are protected by applicable intellectual-property laws.
You may not reproduce, distribute, sell, license, reverse engineer, create derivative works from, or commercially exploit ATD proprietary materials without authorization.
No rights are granted except those expressly provided in writing.
12. Your Submissions
You retain ownership of information and materials you lawfully submit to ATD.
You represent that you have the right to provide information you submit and that doing so does not unlawfully violate another person's privacy, confidentiality, intellectual-property, contractual, or other rights.
You authorize ATD to process submitted information as reasonably necessary to respond to your inquiry, evaluate a requested service, operate ATD systems, and perform other purposes described in the ATD Privacy Policy or an applicable agreement.
13. Acceptable Use
You may not use the ATD website or services to:
- Violate applicable law
- Commit or facilitate fraud
- Impersonate another person or organization
- Interfere with website or system security
- Introduce malware or malicious code
- Attempt unauthorized access to systems, accounts, data, or infrastructure
- Probe or test ATD systems without written authorization
- Circumvent technical restrictions or access controls
- Abuse forms, APIs, or automated interfaces
- Infringe intellectual-property rights
- Submit unlawful, harmful, or unauthorized material
- Use ATD systems in a manner prohibited by an applicable customer agreement
ATD may restrict or terminate access where misuse is reasonably suspected.
14. Security
ATD may use technical, administrative, and organizational safeguards designed to protect its website and systems.
However, no website, platform, network, database, communication system, or cloud environment can be guaranteed to be completely secure or uninterrupted.
You are responsible for using reasonable security practices when interacting with ATD and for protecting credentials, devices, and systems under your control.
15. Website Availability
ATD may modify, suspend, restrict, or discontinue any portion of the public website without notice.
ATD does not guarantee that:
- The website will always be available
- Website content will always be error-free
- Every feature will operate without interruption
- Every description will remain current indefinitely
ATD may perform maintenance, testing, security work, or updates that affect availability.
16. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the public ATD website and general informational content are provided on an "as is" and "as available" basis.
ATD disclaims warranties concerning the public website that are not expressly provided in a separate written agreement, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement to the extent such disclaimers are legally permitted.
Specific customer warranties, if any, must be expressly stated in the applicable written customer agreement.
17. Limitation of Liability
To the fullest extent permitted by applicable law, Alta Tierra Digital and its operators will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising solely from use of or inability to use the public website.
Nothing in these Terms excludes liability that cannot legally be excluded or limited.
Customer-specific liability terms for paid services will be governed by the applicable executed agreement.
18. Indemnification
To the extent permitted by applicable law, you agree to be responsible for claims, losses, or expenses arising from your unlawful misuse of the ATD website, your violation of these Terms, or your infringement of another person's rights.
Any separate customer agreement may contain different or additional indemnification terms.
19. Privacy
Your use of the ATD website is also subject to the ATD Privacy Policy.
The Privacy Policy explains how ATD may collect, use, disclose, retain, and protect information associated with website interactions.
20. Separate Customer Agreements Control
If you become an ATD customer, beta tester, subscriber, or enterprise client, additional agreements may apply.
These may include:
- ATD Studio agreements
- ATD Platform subscription terms
- Statements of work
- Beta agreements
- Enterprise agreements
- Data-processing terms
- Confidentiality agreements
- Security requirements
- Service-level provisions
- Industry-specific terms
If a signed customer agreement conflicts with these general website Terms regarding the paid service covered by that agreement, the signed customer agreement controls to the extent of the conflict.
21. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Subject to any different dispute-resolution provision contained in an executed customer agreement, disputes concerning these public website Terms may be brought in a court of competent jurisdiction in Texas.
22. Changes to These Terms
ATD may update these Terms as its business, technology, services, website, or legal obligations evolve.
The Last Updated date will identify the most recent version.
Your continued use of the website after revised Terms become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
23. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
24. Entire Website Terms
These Terms and the ATD Privacy Policy constitute the general terms governing use of the public ATD website.
They do not replace separate written agreements governing paid, beta, enterprise, or other specialized ATD services.
25. Contact Alta Tierra Digital
Questions about these Terms may be directed to:
Alta Tierra Digital
P.O. Box 200013
Austin, TX 78759
United States
Email: support@altatierradigital.com
Website: altatierradigital.com